The Excellence Toolkit
Introducing The Excellence Toolkit
What is the Excellence Toolkit?
The Excellence Toolkit is based on the internationally renowned Excellence Model© and has been customised specifically for the social housing sector.
Outputs from the Excellence Toolkit
By the end of the programme, your team will have:
• identified areas for improvement
• prioritised and agreed key action areas
• created relevant and realistic action plans
• identified measurable outcomes
• agreed how progress will be monitored
• agreed a score
(3) Action Planning – This half day session helps you “make sense” of the findings from Consensus by grouping the detail into improvement themes and building realistic and achievable action plans.
NB: To make the service effective and value-adding, The Excellence Toolkit is designed to focus on practical and relevant work, not education or theory. Time is precious, and needs to be managed carefully.
When you have completed the programme and started to manage, in a systematic way, your proritised improvement projects, you can apply for the Commitment Marque of Excellence. Subject to a short visit by an independent validator, accreditation will give you a framed certificate and use of a logo to use on promotional literature and stationery.
